Research

Consulting

Education

Voice of the Employee
Voice of the Customer
Customer Loyalty
Project Measurement
Dynamic Scorecard

Education and Information

Speeches and Workshops

Performance Measurement Associates provides workshops, seminars, speeches and instruction on topics that fall within our areas of expertise. These can either be designed from the ground up to meet a specific audience need, or customized for you from our standard offerings.

Our standard offerings include:

	Hearing and Heeding the Voice of the Employee
	Hearing and Heeding the Voice of the Customer
	Customer Loyalty: Results of a National Survey of Consumers
	Building A World Class Project Measurement System
	Building A Dynamic Business Scorecard

Copyright © 2001 [Performance Measurement Associates, Inc.]. All rights reserved.
Revised: October 21, 2005