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Voice of the Employee
Voice of the Customer
Customer Loyalty
Project Measurement
Dynamic Scorecard

EducationEducation and Information

Speeches and Workshops

Performance Measurement Associates provides workshops, seminars, speeches and instruction on topics that fall within our areas of expertise. These can either be designed from the ground up to meet a specific audience need, or customized for you from our standard offerings.

Our standard offerings include:

Hearing and Heeding the Voice of the Employee
Hearing and Heeding the Voice of the Customer
Customer Loyalty: Results of a National Survey of Consumers
Building A World Class Project Measurement System
Building A Dynamic Business Scorecard

Performance Measurement Associates, Inc.

Copyright 2001 [Performance Measurement Associates, Inc.]. All rights reserved.
Revised: October 21, 2005